Accessibility Statement

The Daily Grind Cafe is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying the relevant accessibility standards.

Our Commitment to Accessibility

At The Daily Grind Cafe, we believe that everyone deserves equal access to information and services, regardless of their abilities or disabilities. This commitment extends to our website, physical locations, and all interactions with our staff. We are dedicated to providing a welcoming and inclusive environment for all our customers and employees.

We are making ongoing efforts to ensure our website and digital content conform to the Web Content Accessibility Guidelines (WCAG) level 2.1, level AA. These guidelines outline best practices for making web content more accessible to people with disabilities. Conforming with these guidelines helps make the web more user friendly to everyone.

Measures to Support Accessibility

The Daily Grind Cafe takes the following measures to ensure accessibility:

Specific Accessibility Features Implemented

We have implemented several features to enhance the accessibility of our website:

Physical Accessibility

We also strive to make our physical cafe locations accessible to all. We are working towards providing:

A wheelchair access symbol displayed on a sign, indicating accessible facilities.

Exceptions

Despite our best efforts to ensure accessibility, there may be some limitations. For example, some older documents or third-party content may not be fully accessible. We are working to address these issues as quickly as possible.

Feedback

We welcome your feedback on the accessibility of The Daily Grind Cafe's website and physical locations. Please let us know if you encounter any accessibility barriers or have suggestions for improvement.

Please contact our Accessibility Coordinator, Eleanor Vance, with your feedback:

Formal Complaints

If you wish to file a formal complaint regarding accessibility, please submit it in writing to the Accessibility Coordinator. We will respond to your complaint within 10 business days and will work to resolve the issue as quickly as possible.

Technical Specifications

Accessibility of The Daily Grind Cafe’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

The Daily Grind Cafe assessed the accessibility of its website by the following approach:

Date of Statement

This statement was created on November 7, 2024, and will be reviewed and updated regularly to reflect our ongoing commitment to accessibility.